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| 6 2012 "ITSM: " 21.06.2012 6 2012 . CNews Conferences CNews Analytics "ITSM: ". ServiceDesk... » |
| 10 2012 " : " 08.06.2012 10 2012 . CNews Conferences CNews Analytics " : ". : , ... » |
| 24 2012 "- 2012: " 15.02.2012 CNews Conferences CNews Analytics "- 2012: " 24 2012 - ... » |
| 29 2012 " -: " 06.02.2012 29 2012 . CNews Conferences CNews Analytics " -: " . -; SLA; , , , ; , ; - , ; ... » |
| 28 2011 "- 2011: " 27.04.2011 CNews Conferences CNews Analytics "- 2011: " 28 2011 . - 2010 ... » |
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